Voucher Policy

1. Voucher Denominations

* Vouchers are available in denominations of £25, £50, and £100.

* Each voucher can be redeemed as full or part payment for food and beverages at our restaurant.

2. Expiry Date

* Vouchers are valid for 12 months from the date of purchase. The expiration date is clearly indicated on each voucher.

* Vouchers cannot be extended beyond the expiration date under any circumstances.

3. Redemption Policy

* Vouchers are redeemable only at our restaurant location(s) and cannot be used in conjunction with any online ordering or delivery services.

* No change will be given if the total bill is less than the voucher’s face value.

* Any remaining balance on the voucher after partial use will not be carried over or refunded.

* Vouchers cannot be used to cover gratuity or service charges.

4. Non-Exchangeable

* Vouchers cannot be exchanged for cash, nor can they be sold, transferred, or exchanged for other vouchers or products.

5. Lost or Stolen Vouchers

* We are not responsible for lost, stolen, or damaged vouchers and will not provide replacements in such cases.

6. Special Conditions

* Vouchers cannot be used in conjunction with any other promotions, discounts, or special offers unless otherwise stated by management.

* Vouchers are valid for dine-in services only unless specified otherwise.

7. Redemption Process

* To redeem, please present the voucher to your server before the bill is finalised.

By purchasing or redeeming a voucher, customers agree to abide by these terms and conditions. The restaurant reserves the right to amend this policy at any time.